6B provides end-to-end managed services for cloud platforms, custom applications, integrations, data pipelines, and critical education systems. Whether you need ongoing support for a learning platform, continuous optimisation of integrations, or full management of digital services across your organisation, we offer scalable, responsive, and sector-aware support tailored to your needs.
Understanding Managed Services in Education
Education environments rely on a growing ecosystem of digital tools — from LMS and SIS platforms to assessment systems, communication portals, data services, and internal applications. Keeping these systems stable, secure, and up to date requires consistent monitoring, rapid incident response, and careful management of upgrades, integrations, and compliance requirements. Managed services enable institutions and edtech vendors to offload this operational burden while maintaining confidence that services remain reliable and accessible.
With increasing security threats, complex integration landscapes, and the need to support hybrid learning and administrative workflows, managed services help ensure continuity, minimise downtime, and maintain performance. They also support ongoing improvement, enabling organisations to adapt systems as user needs, regulations, and technologies evolve.
Our Managed Services Process
Our managed services begin with a detailed onboarding and discovery phase, where we review your infrastructure, applications, integrations, and operational workflows. We establish priorities, understand risk areas, and define service-level expectations aligned with your organisational goals. This forms the foundation for a tailored service model that fits your specific environment.
We then provide continuous monitoring, maintenance, and optimisation across your platforms and services. This includes performance management, patching, security updates, dependency management, and proactive issue identification to prevent disruptions before they occur. Our support teams handle incidents, service requests, and technical queries with clear escalation paths and transparent communication.
To ensure long-term stability, we conduct regular reviews that analyse performance, highlight emerging risks, and identify opportunities for enhancement. Whether through improved integrations, modernised infrastructure, or workflow optimisation, we help you evolve your digital services to meet the changing needs of your learners and staff.
Benefits of Managed Services in Education
Managed services reduce operational risk and provide institutions with consistent, dependable support for their digital systems. With proactive monitoring and rapid response capabilities, downtime is minimised and critical services remain available when learners and staff need them most. Security posture improves through timely patching, updates, and oversight of compliance requirements such as data protection and safeguarding.
For educators and operational teams, smoother, more reliable digital experiences mean reduced frustration and greater confidence in the tools they rely on daily. For edtech providers, managed services enhance product stability, improve customer satisfaction, and reduce the internal operational load associated with ongoing maintenance. Ultimately, managed services enable organisations to focus on educational outcomes while maintaining a strong, resilient digital foundation.
Why Choose 6B for Strategy and Innovation?
Experience supporting digital platforms for schools, MATs, FE/HE institutions, public bodies, and edtech vendors.
Comprehensive managed service capabilities covering applications, cloud platforms, integrations, and data systems.
Strong understanding of education-specific workflows, compliance, and interoperability requirements.
Proactive monitoring, security-first processes, and rigorous incident response.
Flexible service tiers that scale with organisational needs and growth.
Long-term partnership approach focused on continuous improvement and operational excellence.
Estimate the Cost of Your Managed Services Requirements
Please answer a few questions to help our digital education consultants accurately assess your needs and calculate a personalised quote quicker.
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Thank you for your request! 🙌 We will review your project and get back to you within 24 hours to share a ballpark estimate.
Want to speak to someone today? Call 6B on 0113 350 1290.
Readiness checklist for Strategy and Innovation
- Document the digital systems and services that require ongoing support.
- Identify performance, availability, and security expectations.
- Confirm any compliance requirements relating to safeguarding or data protection.
- Map existing integrations and dependencies between platforms.
- Assess internal IT capacity and any gaps in skills or resources.
- Define your preferred support model, escalation routes, and service priorities.